Help and Support

Frequently Asked Questions

How long does it take to get the transcript?

The typical processing time is 15-20 working days, assuming there are no errors in your submitted form.

What is the format of the transcript?

The transcript is generated in a PDF format and is digitally signed.

How will I receive my transcript?

You will receive your transcript via email or you can download it from your portal dashboard once approved

Contact Support

If you need additional help, please contact the appropriate support level:

For technical issues: Prof. Prasanna Kambre (prasanna.kambare@somaiya.edu)and transcript team (transcript.tech@somaiya.edu)
For general queries: Vinod Kadam

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